At PKRBeat, protecting the personal information of our Pakistani players is something we take seriously — not because a legal document requires it, but because you deserve to know exactly how your data is handled. This policy explains what we collect, why we collect it, how long we keep it, and what rights you have over it.
Plain English Summary: PKRBeat collects only the information needed to provide our services, process your payments, verify your identity, and keep your account secure. We do not sell your personal data to marketers. We use industry-standard 256-bit encryption. You have full rights to access, correct, and delete your personal data subject to legal retention requirements. Cookies are used to keep you logged in and improve your experience — you can control non-essential cookies at any time. Questions? Email us at support@pkrbeat.app.
| Data Category | Why We Collect It | How Long Kept | Section |
|---|---|---|---|
| Identity (CNIC, name, DOB) | KYC verification, age check, fraud prevention | 7 years post-closure | §3 |
| Contact (phone, email) | Account access, support, notifications | Duration of account | §3 |
| Financial (payment methods, transactions) | Deposits, withdrawals, AML compliance | 7 years post-transaction | §4 |
| Technical (IP, device, browser) | Security, fraud detection, platform performance | 12 months rolling | §5 |
| Behavioural (game history, bet history) | Responsible gaming monitoring, dispute resolution | 5 years post-closure | §5 |
| Cookies (session, analytics) | Session management, platform improvement | Varies by type | §8 |
This Privacy Policy explains how PKRBeat collects, uses, stores, shares, and protects the personal information of individuals who use the pkrbeat.app website and any related services, mobile interfaces, or applications (collectively, "the Platform"). It applies to all registered members and to visitors who access the Platform without registering.
At PKRBeat we want you to feel genuinely comfortable about how your personal data is handled. We know that for many Pakistani players, sharing your CNIC number or payment details with an online platform is a significant step — and it should be. We have built our data practices around respect for that trust. We collect only what is genuinely necessary, we protect it with serious technical measures, and we give you real tools to control it.
By using PKRBeat — whether as a registered member or as a visitor — you agree to the practices described in this Privacy Policy. If you do not agree, you should not use the Platform. If you have specific questions about any part of this policy before registering, please contact us at support@pkrbeat.app and we will respond within 24 hours.
This policy should be read alongside our Terms and Conditions, which govern your use of the PKRBeat platform more broadly, and our Responsible Gaming page, which explains how we use certain data specifically to protect player welfare.
For the purposes of this Privacy Policy, the data controller — the entity that determines how and why your personal data is processed — is the legal entity that owns and operates PKRBeat, trading as pkrbeat.app. PKRBeat is a licensed online gaming operator. Details of the specific legal entity and its registration are available upon written request via support@pkrbeat.app.
PKRBeat has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection law. The DPO can be contacted at support@pkrbeat.app with "Data Protection Officer" in the subject line. All data-related queries, access requests, and complaints addressed to the DPO are handled with priority and confidentiality.
Data Controller Contact: PKRBeat Data Protection Officer · support@pkrbeat.app · Response time: within 72 hours for all data-related queries. For urgent account security issues, use the 24/7 live chat which connects to a human agent immediately.
PKRBeat collects personal data through several channels: directly from you when you register or interact with the Platform, automatically when you use the Platform, and occasionally from third-party verification services. The categories of personal data we collect include:
Registration & Identity Data: When you create a PKRBeat account, we collect your full name, date of birth, Pakistani mobile phone number, and email address. This information is required to create and maintain your account and to verify that you meet our 18+ age requirement.
Identity Verification (KYC) Data: As part of our Know Your Customer process — which is required by our operating licence — we collect copies of government-issued identity documents, primarily your Pakistani CNIC (Computerised National Identity Card) or Passport. We may also request a selfie photograph holding your ID document. This data is used solely for identity verification and fraud prevention purposes.
Communication Data: When you contact PKRBeat's customer support team — whether by live chat, email, or any other channel — we record and retain those communications. This is done for quality assurance, dispute resolution, and to maintain a record of any commitments made to you or by you.
Preference Data: Information about your gaming preferences, language settings, notification preferences, and responsible gaming tool configurations that you provide through your account settings.
We never collect more than we need. PKRBeat operates on a data minimisation principle — we collect only what is necessary for the specific purpose stated. We do not collect your home address (unless required for specific payment methods), your employment status, or any other personal information that does not serve a clear and legitimate purpose related to your PKRBeat account.
Because PKRBeat involves real-money transactions in PKR, we necessarily collect and process certain financial data. This section explains what financial information we handle and how we protect it.
Payment Method Information: When you make a deposit or withdrawal, PKRBeat records the payment method used (for example, Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard), the account identifier or wallet number associated with that method, the transaction amount in PKR, and the transaction timestamp. We do not store complete debit or credit card numbers — card transactions are processed through PCI-DSS compliant payment processors who handle full card data on our behalf.
Transaction History: A complete record of all deposits, withdrawals, bonus credits, bet placements, game round outcomes, and account balance changes is maintained by PKRBeat. This constitutes the System Records referenced in our Terms and Conditions and is the definitive record of all financial activity on your account.
Anti-Money Laundering (AML) Compliance: PKRBeat is required by its operating licence to implement AML controls. This means we monitor transaction patterns for indicators of money laundering and may be required to report suspicious activity to relevant authorities. Where AML monitoring identifies a concern, we may request additional documentation about the source of funds deposited to your PKRBeat account. We handle all such enquiries with discretion and professionalism.
Financial data retention: Transaction records and associated financial data are retained for a minimum of 7 years from the date of the transaction, regardless of whether your account remains active. This retention period is mandated by financial regulatory and licensing requirements and cannot be shortened by individual request.
Technical Data: When you access the PKRBeat platform, our servers automatically collect certain technical information. This includes your IP address, the type and version of your web browser, your device type (phone, tablet, desktop), your operating system, and the pages you visit within the Platform along with timestamps. This data is collected automatically using standard web server logging and analytics technologies.
Technical data is used for several purposes: maintaining platform security, detecting fraud and prohibited automated access, diagnosing technical problems, monitoring platform performance, and understanding how the platform is accessed across Pakistan. For example, knowing that a high proportion of PKRBeat users access the platform on Android phones over a 4G connection helps us prioritise mobile performance optimisation.
Behavioural & Gaming Data: PKRBeat records all gaming and betting activity on your account. This includes every game session (game title, duration, start and end times, bet amounts, and outcomes), every sports bet placed (market, selection, odds, stake, settlement result), all live in-play betting activity, and all cash-out actions. This data is used for:
Location Data: PKRBeat does not collect precise GPS location data from your device. We do use your IP address to determine an approximate geographic location (country and city level) for security purposes — specifically to detect unexpected login locations that may indicate account compromise.
PKRBeat uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that has not been disclosed to you in this Privacy Policy or, where required, for which you have not given your consent.
PKRBeat processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
PKRBeat uses cookies — small text files stored on your device by your browser — and similar technologies such as local storage and session tokens to operate and improve the Platform. This section explains the types of cookies we use and how you can control them.
| Cookie Type | Purpose | Duration | Required? |
|---|---|---|---|
| Essential / Session | Keeps you logged in, maintains your bet slip, secures your session | Session / 30 days | Yes |
| Security | Detects fraud, identifies bots, prevents CSRF attacks | 1 year | Yes |
| Functional | Remembers your language, game preferences, and display settings | 1 year | Optional |
| Analytics | Aggregated, anonymised usage statistics to improve the platform | 13 months | Optional |
| Performance | Monitors page load speed, identifies technical issues for our engineering team | 6 months | Optional |
Essential and security cookies are required for the PKRBeat platform to function — you cannot opt out of these while using the Platform. For optional cookies (functional, analytics, and performance), you can manage your preferences through the cookie settings panel available in the footer of every PKRBeat page. You can also control cookies through your browser settings, though disabling all cookies may affect the functionality of PKRBeat.
No third-party advertising cookies: PKRBeat does not use cookies from advertising networks or third-party marketing platforms. We do not allow external advertisers to place tracking cookies on the PKRBeat platform. Your browsing activity on PKRBeat is not shared with ad networks for retargeting purposes.
PKRBeat does not sell, rent, or trade your personal data to any third party for commercial purposes. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
In all cases where we share data with third parties, we require contractual commitments that the data will be processed lawfully, securely, and only for the specific purpose for which it was shared.
PKRBeat implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key measures include:
Despite these measures, no online platform can guarantee absolute security against all possible threats. If you believe your PKRBeat account has been compromised, please contact our support team immediately via live chat. We also recommend enabling two-factor authentication (2FA) on your account — it takes under two minutes to set up and significantly reduces the risk of unauthorised access.
Data breach notification: In the unlikely event of a data security breach that poses a risk to your personal data, PKRBeat will notify affected players promptly and take all necessary remedial action. Where required by applicable law or our licensing authority, we will also report the breach to the relevant regulatory authority within the required timeframe.
PKRBeat retains personal data for only as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable law or our licensing obligations. Specific retention periods are:
Where you request deletion of your personal data and no legal retention obligation overrides that request, PKRBeat will delete or permanently anonymise the relevant data within 30 days of receiving your verified request. Note that data subject to the 7-year financial retention requirement cannot be deleted before that period expires regardless of account status.
You have the following rights with respect to your personal data held by PKRBeat. To exercise any of these rights, send a written request to support@pkrbeat.app with "Data Rights Request" in the subject line. We will verify your identity before processing any request, and we aim to respond within 30 days.
Request a copy of all personal data PKRBeat holds about you — what it is, why we have it, who we have shared it with, and how long we will keep it.
Request correction of any inaccurate personal data we hold about you. You can also update most account information directly through your account settings.
Request deletion of your personal data where no overriding legal retention obligation applies. Note: financial records kept for 7 years cannot be deleted early.
Request that we limit how we use your data in certain circumstances, for example while a dispute or accuracy complaint is being resolved.
Request your personal data in a structured, commonly used, machine-readable format where technically feasible and where processing is based on consent or contract.
Object to processing of your data for legitimate interests purposes, including profiling. PKRBeat will cease such processing unless compelling legitimate grounds override your objection.
PKRBeat is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes an age declaration requirement, and our KYC verification process confirms age using government-issued identity documents.
If we discover or are notified that a person under 18 has created a PKRBeat account, we will immediately close the account, return any deposits, forfeiture any winnings as per our Terms and Conditions, and delete all personal data collected from that individual — except to the extent that data must be retained to comply with our licensing obligations regarding underage gambling incidents.
If you are a parent or guardian and believe your child may have created a PKRBeat account, please contact support@pkrbeat.app immediately. We will investigate and take appropriate action within 24 hours of your report.
PKRBeat's primary server infrastructure is located in jurisdictions that maintain adequate data protection standards consistent with our licensing requirements. However, some of our service providers — particularly game software providers and certain technology partners — may process data in countries outside of Pakistan.
Where personal data is transferred internationally, PKRBeat ensures that appropriate safeguards are in place. These typically take the form of standard contractual clauses requiring the recipient to process data in a manner consistent with the protections described in this Privacy Policy, or the recipient operates in a jurisdiction that our licensing authority has determined provides adequate data protection.
You can request details of the specific international transfers that apply to your account data by contacting support@pkrbeat.app with "International Transfer Query" in the subject line.
PKRBeat will send you promotional communications — about bonuses, PSL promotions, new games, and special offers — using the contact details you provided at registration. The specific communications you receive depend on the preferences you set during registration and subsequently through your account settings.
You can opt out of marketing communications at any time through any of the following methods:
Opting out of marketing communications does not affect transactional communications — you will still receive account-related notifications such as deposit confirmations, withdrawal processing updates, security alerts, and important account information. These are essential service communications and cannot be unsubscribed from while your account is active.
We do not send spam. PKRBeat sends marketing communications only to registered members who have not opted out. We do not purchase marketing lists or send unsolicited communications to non-members. If you receive a message claiming to be from PKRBeat that you believe is spam, please report it to support@pkrbeat.app — it may indicate a phishing attempt not associated with us.
PKRBeat may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services we offer. When material changes are made, we will:
The current version of this Privacy Policy is always available at pkrbeat.app/privacy-policy and supersedes all previous versions. We recommend checking this page periodically, particularly if you notice the "Last updated" date has changed since your last visit.
If you have any question about this Privacy Policy, want to exercise any of your data rights, or have a complaint about how PKRBeat has handled your personal data, please contact us:
PKRBeat takes all privacy complaints seriously and will acknowledge receipt within 24 hours and provide a substantive response within 30 days. If you are not satisfied with our response to a privacy complaint, you have the right to escalate your complaint to the data protection authority in the jurisdiction where PKRBeat is licensed, or to seek resolution through our licensing authority's player dispute process. Details of the relevant authority will be provided in our response to your initial complaint.
Six concrete commitments we make to every Pakistani PKRBeat member
Every byte of data transmitted between your device and PKRBeat is protected by the same encryption standard used by Pakistan's major banks. Your login, payment details, and personal information travel encrypted — always.
PKRBeat does not sell, rent, or share your personal information with marketing companies or data brokers. Your data is used only for the purposes described in this Privacy Policy — nothing else, ever.
You can access, correct, restrict, or request deletion of your personal data at any time. Email support@pkrbeat.app and our Data Protection Officer will handle your request within 30 days — no questions asked, no hassle.
Non-essential cookies at PKRBeat are opt-in. Essential session and security cookies are required to run the platform, but analytics and functional cookies are entirely your choice. Manage them via the cookie settings panel any time.
PKRBeat keeps data only as long as necessary. Most account data is deleted 2 years after closure. Financial records are kept for 7 years as required by licensing law. We do not hoard data indefinitely with vague justifications.
PKRBeat has a named Data Protection Officer reachable at support@pkrbeat.app. For urgent data security concerns, our 24/7 live chat connects you to a real human agent — not a bot — in under two minutes.
From the moment you register to the day you withdraw — where your data goes and why
Name, phone, DOB collected. Age verified immediately. Stored encrypted in PKRBeat's secure database. Used only for account management.
CNIC shared with accredited verification service. Confirmed, then stored encrypted. Required before first withdrawal. Retained 7 years per licensing law.
Transaction reference shared with payment provider. Amount and wallet identifier recorded in PKRBeat's transaction ledger. No full card numbers stored by PKRBeat.
Game session data shared with game provider only to deliver the game. Bet history stored in PKRBeat system records. Used for settlement, RG monitoring, and VIP tracking.
Withdrawal amount and destination wallet shared with payment provider to process transfer. Transaction logged in PKRBeat records. Processed within 15 minutes for mobile wallets.
Account data deleted after 2-year service period. Financial records retained 7 years (regulatory). KYC documents retained 7 years. Technical logs deleted after 12 months.
PKRBeat was built for Pakistani players who deserve a platform that handles their personal data with the same care and respect they would expect from any trusted financial institution. Register today and experience it firsthand.
18+ only · By registering you agree to our Terms & Conditions and this Privacy Policy